Get in touch
Contact
Questions about an actor, the MCP server, or the data they return? Email is the reliable way to reach us.
We usually reply within two business days. Messages with a specific run ID or video URL get answered faster, because we can reproduce the problem instead of guessing.
What to include
- Which actor or tool you were using
- The run ID, if you have one (visible on every Apify run)
- One or two input examples that reproduce the problem
- What you expected versus what came back
Other routes
Billing and runs are handled by Apify, not us. Usage, credits and plan limits live in your Apify Console — we cannot see or change your account.
Security issues: please email rather than opening a public issue. Details are in the security policy.
MCP server: setup instructions and the tool reference are on the MCP server page.
Source: the MCP server code is public at github.com/charbeld/scrapelads-mcp.
There is no phone number or live chat. A single mailbox keeps it honest: if a message goes unanswered, it is visible rather than lost in a queue.
Report a broken run
Include the run ID from your Apify Console and we can look at exactly what happened.
Email us